Delay on tax refund

Reasons of why fail to receive Tax Refund and the relevant solutions

Do you know the reasons why tax refunds fail to be processed?

The reason of fail to receive tax is due to the following reasons:

i. Undelivered cheque -taxpayer’s address is different with the IRBM’s record;

ii. Incorrect information - Information such as bank account and IC/company registration no. are different with IRBM’s and bank’s record;

iii. Closed or inactive bank account

How to deal with delay in tax refund?

You are advised to:-

1. update the latest personal/company banking information in the annual Income Tax Return Form (ITRF)

2. update the information through MyTax application

3. write a letter and submit to LHDN branch

4. make an application through https://maklumbalaspelanggan.hasil.gov.my/MaklumBalas/en-US/

Besides, you can also opt to contra the tax refund with the following situation: -

1. Contra with the tax outstanding balance including any raise penalty might be imposed for the Year of Assessment.

2. Contra against with the tax instalment payment such as CP204 or CP204A or CP500 under section 107B and Section 107C of Income Tax Act.

3. Contra against with any tax instalments which before payment due date.

Source: IRB tax refund

http://phl.hasil.gov.my/pdf/pdfam/RANGKA_KERJA_PUNGUTAN_CUKAI_2021.pdf

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